Privacy Policy

Last updated: 18 May 2026

This Privacy Policy explains how Waitz Energy collects, uses, and protects your personal information when you visit our website or use our services.

Data Controller

Waitz Energy
35 Goldfinch Drive
Sandy, Bedfordshire
SG19 2SA

What Data We Collect

When you contact us through our contact form, we collect:

• Name
• Email address
• Phone number (optional)
• Message content

Legal Basis

We process your personal data on the following legal basis:

• Legitimate interest: We use your information to respond to your queries and provide our energy compliance services.
• Consent: For using analytics cookies, we obtain your consent through our cookie banner.

How Long We Store Data

We keep your personal data for 5 years after the last interaction, or until you request deletion, whichever is longer. After that period, we securely delete your data.

Third Party Services

We use third-party services for specific functionalities:

• Google Analytics: We may use Google Analytics to understand how visitors interact with our site. Google's privacy policy is available at https://policies.google.com/privacy.
• Web hosting provider: Our website is hosted by a third-party provider who has their own data processing practices. We maintain contractual agreements to ensure your data is protected.

User Rights

You have the following rights under the UK GDPR:

• Right of access: You can request information about what data we hold about you.
• Right to rectification: You can ask us to correct errors in your personal data.
• Right to erasure (right to be forgotten): You can request deletion of your personal data.
• Right to data portability: You can request a copy of your data in a machine-readable format.
• Right to object: You can object to processing of your data for specific purposes.
• Right to lodge a complaint with the Information Commissioner's Office (ICO): If you believe your rights have been breached, you can file a complaint at https://ico.org.uk/.

Cookie Reference

For information about how we use cookies and similar technologies, please see our Cookie Policy.

Policy Changes

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page with an updated "Last updated" date.